1. Introduction
Welcome to Ratna Shree Jewellers & Gems. By purchasing astrological items such as gemstones and yantras from our website, you agree to the following terms and conditions. Please read these terms carefully before making any purchase.
2. Authenticity and Quality
- Gemstones: All gemstones sold by Ratna Shree Jewellers & Gems are natural and sourced from reputable suppliers. We provide certification for authenticity where applicable.
- We strive to provide complete transparency regarding the quality, origin, and treatment of the gemstones.
3. Astrological Effectiveness
- Gemstones and yantras are purchased and used for astrological or spiritual purposes based on personal belief systems. Ratna Shree Jewellers & Gems does not guarantee the metaphysical or astrological efficacy of these items.
- The results or benefits of using astrological items may vary from person to person. We recommend consulting a qualified astrologer before purchasing gemstones or yantras for astrological reasons.
4. Consultation Disclaimer
- The information provided on our website about astrological items is for general informational purposes only. It is not a substitute for professional advice from an astrologer, gemologist, or spiritual guide.
- Ratna Shree Jewellers & Gems shall not be held responsible for any outcomes resulting from the use of astrological items based on user interpretation or understanding.
5. Return and Exchange Policy
- Gemstones: Due to the sensitive nature and high value of gemstones, we do not accept returns or exchanges once the item has been delivered. However, if there is any issue related to the quality or damage during transit, please contact us within 48 hours of receipt for resolution.
- Yantras: Yantras are non-refundable and non-exchangeable unless they arrive damaged or defective. In such cases, the customer must notify us within 48 hours of receipt with photographic evidence.
- Any returns or exchanges must be handled in accordance with our general Return and Exchange Policy, which can be found on our website.
6. Order Cancellation
- Orders for astrological purpose items (gemstones or yantras) can be canceled only before the shipment process has been initiated. Once shipped, cancellation is no longer possible.
- Custom orders, personalized gemstones, or energized yantras cannot be canceled under any circumstances.
7. Pricing and Payment
- All prices are displayed in the currency specified on the website. Prices may change without prior notice.
- Payments for astrological items must be made in full at the time of purchase through our secure payment gateway.
8. Shipping and Delivery
- We offer domestic and international shipping. Shipping costs are calculated at checkout.
- Shipping timelines may vary depending on the destination. We aim to dispatch all orders within 3-5 working days.
- Any customs duties, taxes, or additional charges imposed by the destination country are the sole responsibility of the customer.
9. Limitation of Liability
- Ratna Shree Jewellers & Gems shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of gemstones or yantras purchased from our website.
- Our liability is limited to the actual value of the product purchased. We are not liable for any loss of use, profit, or emotional distress caused by the use of astrological items.
10. Governing Law
- These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising from the purchase or use of our products shall be subject to the exclusive jurisdiction of the courts of Udaipur (Rajasthan , India )
11. Changes to Terms and Conditions
- Ratna Shree Jewellers & Gems reserves the right to update or modify these terms and conditions at any time without prior notice. The revised terms will be effective as of the date of posting on our website.
12. Contact Information
- If you have any questions or concerns about these terms and conditions, please contact us at:
- Email: [amiy992@gmail.com]
- Phone: [+919829450855 , +917037049703 , +917976127457]
By purchasing from Ratna Shree Jewellers & Gems, you acknowledge that you have read, understood, and agreed to these terms and conditions.