✅ Privacy Policy – Ratna Shree Gemstone Recommendation App

Effective Date: [25 March 2026]

1. Introduction

This Privacy Policy specifically applies to the Ratna Shree Gemstone Recommendation Mobile Application available on Google Play Store.

Ratna Shree (“we”, “our”, or “us”) operates the Ratna Shree Gemstone Recommendation Mobile Application (“App”).

This Privacy Policy explains how we collect, use, store, and protect your information when you use our App.

By using this App, you agree to this Privacy Policy.

2. About the App

The Ratna Shree Gemstone Recommendation App provides personalized gemstone recommendations based on Vedic astrology using user-provided birth details.

Certain features require a one-time paid unlock to access detailed recommendations.

3. Information We Collect
3.1 Personal Information
Name
Email address (via Google Sign-In)
3.2 Birth Details (User Input)
Date of Birth
Time of Birth
Place of Birth

These details are required to generate personalized astrology-based gemstone recommendations.

3.3 Guest Usage Data

If you use the app without logging in:

A unique guest ID is generated
Your data may be temporarily stored and later linked if you sign in
3.4 Device & Technical Information
Device type and OS
App usage data
Crash logs (via Firebase Crashlytics)
3.5 Payment Information

We do NOT store sensitive payment data such as:

Card numbers
UPI PIN
Bank credentials

Payments are securely processed via:

PhonePe Payment Gateway

We may store:

Order ID
Payment status
Transaction reference
4. How We Use Your Information

We use your data to:

Generate personalized gemstone recommendations
Process and verify payments
Unlock purchased reports
Maintain your report history
Improve app performance and user experience
Provide customer support
Prevent fraud and misuse
5. Third-Party Services

We use trusted third-party providers:

5.1 Google / Firebase
Google Sign-In (Authentication)
Firebase Authentication
Firebase Crashlytics (crash reporting)
5.2 PhonePe
Secure payment processing

These services may collect and process data under their own privacy policies.

6. Data Sharing

We do not sell, rent, or trade your personal data.

We may share data only:

With payment providers (PhonePe) for transactions
With service providers necessary to run the app
If required by law or legal process
7. Data Retention

We retain your data only as long as necessary to:

Provide services
Maintain reports and transaction history
Comply with legal and financial obligations
8. Account Deletion

You have the right to delete your account.

You can:
Delete your account from within the app (My Account section), or
Request deletion via email: support@ratnashree.net
Upon deletion:
Your personal data will be deleted or anonymized
Your reports and account data will be removed
Certain transaction records may be retained for legal/accounting purposes
9. Data Security

We implement reasonable security measures, including:

Secure backend systems
Encrypted communication (HTTPS)
Controlled access to user data

However, no system can be completely secure.

10. Children’s Privacy

This App is not intended for users under the age of 18.

We do not knowingly collect personal data from children.

11. Your Rights

You have the right to:

Access your data
Correct inaccurate data
Request deletion
Withdraw consent

To exercise your rights, contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updates will be posted on this page with a revised effective date.

13. Contact Us

If you have any questions or requests:

Ratna Shree
Email: support@ratnashree.net

Phone: +91-9829450855
Website: https://ratnashree.net